Eryka Harrison

 Heathrow Airport Ltd, MAG Group, Air New Zealand, MTR Corporation (Crossrail), Heathrow Express, Thames Water, SITA

A C-suite engagement & cultural transformation specialist with an emphasis on operations, transformational change and customer experience. Over 30-years’ experience from front line operations to Board level across multiple industries. An inspirational and highly accomplished leader with a reputation for enabling delivery and engagement within highly complex, fast moving environments.

• Stakeholder Engagement Director on £45m transformation program providing exec-level coaching and mentoring to support culture and behaviour change
• Trusted advisor to COO as part of Stansted Airports £600m transformation program 
• Transformed relationships with stakeholders and partners at Stansted Airport through effective stakeholder engagement and senior team coaching
• Customer Experience executive on £1bn transformation programme providing the link between the group strategy and the Transformational Programme delivery